Here you will find important information about the products and managing your order


How many days does the delivery take?

National orders are processed in a maximum of 2 days for items available in stock.
If the chosen item is pre-order or made to order, times can vary from 4 to 8 days.

For international shipments, 1-2 days more must be considered than indicated above

Is it possible that my product has stains?

We always pay a lot of attention when selecting sails. Our goal is to recover as much material as possible from the sails, this makes our product sustainable. It may happen that there are signs or small stains that tell the story of sailing and make the bag unique.

How can I wash my bag?

If your bag is made with white Dacron sails or Nylon sails you can safely wash your bag in warm water with neutral soap. If your creation is made with technical sails, just wipe it with a damp sponge.

The handles can always be washed in water.

If you have any doubts, do not hesitate to contact us by phone +39 0187 1500463, and we will give you all the necessary advice

How to store the bag?

We recommend storing the bag hanging by the handles.

Are the sails waterproof?

Not all sails are waterproof. Even if they are "water-repellent" they can cause wetness to penetrate over time. The only sails that are waterproof are the technical laminate sails, but remember, water can always pass through the seams and zipper.

You did not find what you were looking for?

Do not hesitate to contact us, you can write an email to hello@rivelami.com, call +39 0187 1500463 or send a Whatsapp message to +39 375 5032075, from Monday to Friday 9.30-12.30/14.30-18.30, Saturday 9.30- 1.00pm